FREQUENTLY ASKED QUESTIONS
What guests usually ask
Is your question not listed? Feel free to ask — we are happy to talk things through with you before you commit to anything.
How does booking work, and can I pay online?
You send a no-obligation request through this website; payment is not possible here. We will contact you personally, and your booking is only final once we have confirmed it. We will then send you the payment instructions.
Is there a minimum stay?
Yes, the minimum stay is 7 nights.
What time can I arrive and leave?
You can check in from 4 pm, and on the day of departure we ask you to check out before 10 am. This gives us time to get the apartment ready for the next guests. If that does not suit you, please do ask — sometimes something can be arranged, but it is only certain once we have confirmed it.
What does the final cleaning cost?
The final cleaning is charged once per stay and comes on top of the rental price. You will find the exact amount in the price breakdown on the booking page.
How many people can stay?
The apartment has three bedrooms sleeping six in total and is suitable for up to six people.
Is the apartment on the ground floor?
Yes, the apartment itself is entirely on one level. There are a few steps between the terrace and the garden.
Is there parking?
Yes, the apartment comes with its own parking space within the grounds of the residence.
How far is it to the beach?
About a minute’s walk. From the terrace you walk into the garden and go through the gate of the residence straight onto the beach.
What is the beach like?
The beach in front of the residence is fine sand with strips of pebbles. Water shoes are handy for children. Villajoyosa also has a Blue Flag beach more than three kilometres long.
Can I explore the area without a car?
Certainly. The tram stop is a four-minute walk away. Line 1 takes you to Benidorm in about twenty minutes and to Alicante in just under an hour, with views of the coast along the way.
Is the complex suitable for children?
Yes. There is a separate children’s pool, a playground next to the swimming pool, and there are sports courts. The grounds are enclosed and guarded.
Can I bring my dog?
Pets are allowed by arrangement. Please ask before you book, so that we can confirm it straight away.